At Arogyamay, we strive to ensure that our customers are completely satisfied with our 100% organic and chemical-free products. If, for any reason, you are not satisfied with your purchase, we offer a straightforward refund policy to address your concerns.
To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition that you received it.
The request for a refund must be made within 15 days of receiving the product.
Several types of goods are exempt from being returned, including perishable goods such as food items that have been opened, personal care items, and gift cards.
To initiate a refund, please contact our customer service team at support@arogyamay.com or call us at +91 78348 57008 with your order number, a detailed explanation of the issue, and, if applicable, photographs of the product.
Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at support@arogyamay.com or call us at +91 7834857008.
We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact us at support@arogyamay.com or call us at +91 7834857008 and send your item to the address provided by our customer service team.
To return your product, you should mail it to the address provided by our customer service team.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Arogyamay reserves the right to modify this Refund Policy at any time without prior notice. Changes will be effective upon posting on our website.
If you have any questions or concerns about our Refund Policy, please contact us at support@arogyamay.com or call us at +91 7834857008.
Thank you for choosing Arogyamay. Your support helps us deliver 100% organic, authentic products to our customers and uplift the livelihoods of our farmers.